Communication Platform as a Service
We are the preferred communications platform for global enterprises. We’ve built enduring relationships with the world’s biggest companies by making their businesses our business. Enhance your customer engagement and drive business success with our robust communication APIs and proprietary platform.
InstaCC
IDC research reveals that approximately 30% of buyers favour having a single strategic partner to meet their contact centre technology requirements. Opting for Tata Communications not only grants access to our advanced CCaaS solution, InstaCC™ but also provides a range of flexible private/public/hybrid cloud solutions, tailored customisations, smooth integrations, and continuous real-time monitoring of crucial contact centre KPIs. Our comprehensive approach ensures end-to-end accountability, promising swift market deployment and a connected experience for both customers and agents.